We help you create loyal customers by balancing your company’s people, processes and technology.

It’s simple: if the three “legs” are balanced, the customer pulls up a seat and stays a while.
But don’t take our word for it

vineyard-vines“The Priority Group has been instrumental in the growth of our organization in the past decade. Their industry expertise and in depth knowledge of the competitive landscape have helped us shape our strategy to ensure both short and long term success. Most importantly, Fran, Karen and their team are absolutely delightful to work with. I consider them both trusted friends and advisors.”


hbc“The Priority Group has been a great strategic partner. They have embedded themselves within our company and have become an important part of our corporate team. Their holistic thinking about our business combined with their thorough analysis and testing has been a catalyst for positive change within our organization. Karen, Fran and team have been professional, insightful and great to work with, bringing decades of customer experience to the table.”

Craig Slater, VP, CRM, Credit and Gift Card, Hudson’s Bay Company, Lord & Taylor and The Bay